Your business has a vital feature, and that is your employees. The business relationship between the employer and the employees should be enhanced. You should let them be aware of how you value their work and the productivity achieved. Whenever you show them that you are happy with their work then they appreciate. If you keep the workers happy then your business will be prolific.
You should listen to your employees. You have to listen to your staff members so that you can know how they feel about the business. The employees should be given opinion poll, where they can reply the questions asked namelessly. The queries should be well calculated and they should be about the business and its management processes. It will help them to out-pour their feelings such that if there are things they like and dislike they will automatically state it. You should dedicate some time to read the surveys which are brought back to you so that you can act according to their favor if possible. If the opinions of the workers are heard and acted accordingly to improve some areas then the employees feel appreciated and know that their opinions are valued. Productivity of your company will be enhanced by their improvement during work.
Your employees should be shown any feedback shared by a customer. Whenever the feedback praises the business or any employee it should be shared with them to raise their spirits and encourage them. Since the positive review was because of their work then appreciating them is the very least you can do. The bad reviews should be shared with the employees so that they can improve their performance hence increasing the productivity of your company.
The workers should feel free to approach you whenever they get stuck at work issues. Whenever a work-related problem occurs, the employees should never have a reason to doubt whether you will help them or not. If you have managers then you should guide them on how to offer help whenever they can if the employees need help. Your willingness to help is what matters but not how much you help. If the employees get paid late then most probably their deductions will also be late. Thus, their deductions will be timely made if they get paid on time and they will appreciate it.
It is good to help them acquire a good work-life balance. There can be an evening shift and morning shift where the workers can worker on different shifts. It will minimize the strain the workers could have when attending to their household duties. It will increase their morale hence they will always desire to work in your company producing great results.